Internal restructuring
United Kingdom
Location of affected unit(s)
Transportation / Storage
Warehousing And Support Activities For Transportation, Postal And Courier Activities
Postal And Courier Activities
53.1 - Postal activities under universal service obligation

12,000 - 15,000 jobs
Number of planned job losses
Job loss
Announcement Date
12 December 2003
Employment effect (start)
1 April 2002
Foreseen end date
1 June 2004


Royal Mail’s chairman Allan Leighton has indicated that between 10,000 and 12,000 will leave within the next three months as local delivery offices implement a series of changes, including the ending of the second daily postal delivery. These job losses follow two previous waves of 10,000 and 3,000 job losses that have occurred in the past two years. They are a part of a turnaround plan which involves an envisaged 30,000 job losses over three years that seeks to prepare the organisation for the increased competition that will be created by the gradual stripping of its monopoly on delivering letters in the UK by regulator Postcomm.


  • 29 February 2004: The Observer


Eurofound (2003), Royal Mail, Internal restructuring in United Kingdom, factsheet number 60074, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/60074.