Internal restructuring
United Kingdom
Location of affected unit(s)
Manchester, Leicester, Basingstoke, Maidstone, London
Health / Social Work
Residential Health Care And Social Work
Social Work Activities Without Accommodation
88 - Social work activities without accommodation

200 - 350 jobs
Number of planned job losses
Job loss
Announcement Date
21 July 2003
Employment effect (start)
Foreseen end date
1 December 2003


The RSPCA plans to shut 5 of its regional headquarters and 10 call centres, making 350 people redundant. The 5 regional centres to be closed are Manchester, Leicester, Basingstoke, Maidstone and London. The call centre activities are to be outsourced to a private company. The charity has experienced severe financial losses over the past few years; stockmarket falls have wiped off investments, donations have dropped. The restructuring plan should reduce administration costs by £7.6 million over the next 3 years. Unions have long threatened to go on strike. After a 3 month negotiation, a agreement has been reached. Significantly enhanced redundancy payments for the staff have been awarded. The new private company handling the call centre will give priority to applicants coming from the closing existing call centres. The deal also means gains for the workforce on pensions.


  • 21 July 2003: The Guardian
  • 26 July 2003: The Guardian
  • 17 October 2003: The Guardian
  • 13 August 2003: The Guardian


Eurofound (2003), RSPCA (Royal Society for the Prevention of Cruelty to Animals), Internal restructuring in United Kingdom, factsheet number 60031, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/60031.