Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
National Rail Enquiries is moving 600 call centre jobs to Bangalore. The relocation is due, according to managment, to the frequent power blackouts experienced in the UK (10 this year).
Eurofound (2003), National Rail Enquiries, Offshoring/Delocalisation in United Kingdom, factsheet number 59990, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/59990.