Business expansion
Centre-Est; Rhône-Alpes; Loire
Location of affected unit(s)
Roanne and Montluçon (Allier) et à Soissons (Aisne)
Administrative Services
Office Administrative, Office Support And Other Business Support Activities
Activities Of Call Centres
82.2 - Activities of call centres

600 jobs
Number of planned job creations
Job creation
Announcement Date
1 March 2004
Employment effect (start)
Foreseen end date
31 December 2006


Transcom WorldWide, a customer oriented consultancy firm, will create a call centre in Roanne, where Giat Industries is restructuring its production site.

The centre will employ 60 to 80 people as of April 2004 and it is expected to grow up to 400 to 500 employees within 3 years.

In March 2007, Transcom WorldWide announced that the call centre in Roanne and the two new centres of Montluçon (Allier) and Soissons (Aisne) employed 600 new people by December 2006.


  • 1 March 2007: La Croix
  • 1 March 2004: Les Echos


Eurofound (2004), Transcom WorldWide, Business expansion in France, factsheet number 58953, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/58953.