Restructuring events
European Restructuring Monitor (ERM)
The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
Transcom, a Swedish customer service and business process outsourcing company, announced the closure of its call centre in Groningen, the Netherlands, resulting in the loss of approximately 150 jobs. The facility was scheduled to close on 1 November 2026, following a review of the company's regional operations and changing client demand for customer service solutions delivered through international service centres. According to trade union CNV, customer service activities are being transferred to Spain to reduce operating costs.
The company has initiated consultations with employee representatives concerning the restructuring and arrangements for affected employees. Trade unions FNV and CNV have criticised the proposed social plan, particularly the level of severance compensation and support for employees seeking alternative employment. More than 90% of employees supported a petition demanding renewed negotiations. On 27 August 2026, approximately 50 employees participated in a strike over the proposed redundancy arrangements.
Transcom provides outsourced customer experience and customer service solutions to businesses internationally. Although its physical operations in Groningen are closing, the company has stated that it intends to continue serving Dutch clients through its international network.
Eurofound (2026), Transcom, Offshoring/Delocalisation in Netherlands, factsheet number 301392, European Restructuring Monitor. Dublin, https://apps.eurofound.europa.eu/restructuring-events/detail/301392.
While large-scale redundancies at major manufacturers dominate the headlines, the true impact of this restructuring is being felt most acutely within the wider supply chain. This article examines the uneven distribution of job losses, the growing geographical shifts in production,...
Eurofound’s ERM restructuring legislation database offers an overview of key restructuring-related regulations in the EU Member States and Norway. Its content is continuously updated to reflect any changes made by national legislators in response to, for instance, policy shifts, legal...
Can Europe still achieve its ambitions for battery manufacturing? To answer this, the article looks at data from Eurofound’s European Restructuring Monitor and explores what recent large-scale restructuring events reveal about the state of play in the EU battery sector.
This working paper offers a comprehensive methodological overview of the European Restructuring Monitor (ERM) databases. Even though the methodology has not changed over time, new categories have been added, and the way it has been used by researchers and policymakers...
This Eurofound research paper explores key trends in restructuring in recent years, highlighting the companies that announced the largest job losses and job gains in the EU. It builds on an analysis of company announcements recorded in Eurofound’s European Restructuring...
In 2023, thousands of workers in big tech lost their jobs. Meta, Amazon, Google, Apple, Microsoft and Salesforce had been considered to offer good and secure jobs up to this point. Giants of the information and communication technology (ICT) sector,...
