Type
Internal restructuring
Country
Germany
Region
Rheinland-Pfalz; Rheinhessen-Pfalz; Zweibrücken, Kreisfreie Stadt
Location of affected unit(s)
Zweibrücken
Sector
Information / Computing
61 - Telecommunication
61 - Telecommunication
61 - Telecommunication

60 jobs
Number of planned job losses
Job loss
Announcement Date
6 August 2026
Employment effect (start)
6 August 2026
Foreseen end date

Description

1&1, a German telecommunications company, has announced the reduction of approximately 60 positions at its customer operations site in Zweibrücken.

The job cuts form part of an internal restructuring programme aimed at aligning staffing levels with changing service requirements, driven by increased automation, the use of artificial intelligence, and growing customer adoption of self-service channels.

The workforce reduction will be implemented through a voluntary programme offering severance packages to eligible employees. The arrangements are being handled on an individual basis, as the Zweibrücken site does not have a works council.

The site employs around 350 people, meaning that the planned reduction represents approximately 17% of the workforce.


Citation

Eurofound (2026), 1&1 Telecom Service Zweibrücken, Internal restructuring in Germany, factsheet number 300855, European Restructuring Monitor. Dublin, https://apps.eurofound.europa.eu/restructuring-events/detail/300855.