The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
Adminstrative / Support Services 82 - Office administrative, office support and other business support activities 82.2 - Activities of call centres 82.20 - Activities of call centres
170 - 180 jobs Number of planned job losses
Announcement Date
9 March 2026
Employment effect (start)
17 March 2026
Foreseen end date
Description
In February 2026, Konecta, a Spanish multinational operating in the customer care and telecommunications services sector, announced a restructuring plan involving up to 180 job cuts across its sites in Ivrea, Asti and Turin. This followed the declaration of redundancies linked to the planned consolidation of activities in the Turin hub. The restructuring plan was aimed at merging the three Piedmont sites in order to address structural changes in the business, partly driven by digitalisation and the need to maintain competitiveness. Approximately 1,600 employees are involved in the process overall, with around 1,100 potentially affected by relocation requirements.
The process is being implemented through voluntary redundancies, initially capped at 170–180 departures, with 70 in Asti, 80 in Ivrea and 30 in Turin. These voluntary departures were reached and exceeded before the 31 March deadline. All job reductions concern permanent positions, and further voluntary exits may be discussed at an upcoming meeting scheduled for April.
Trade unions (Slc-CGIL, Fistel-CISL, Uilcom-UIL, Nidil, Felsa and Uiltemp) have been actively involved in negotiations. The Piedmont Region has participated in all discussions and has committed to supporting affected employees through reskilling and upskilling programmes, including regional academy initiatives. The Region is also establishing a permanent tripartite table to monitor developments in the sector.
Eurofound (2026), Konecta, Internal restructuring in Italy, factsheet number 204442, European Restructuring Monitor. Dublin, https://apps.eurofound.europa.eu/restructuring-events/detail/204442.
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