Restructuring events
European Restructuring Monitor (ERM)
The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
H&M, a Swedish clothing retailer, announced the closure of its customer-service centre in Maastricht, Netherlands, resulting in 250 job cuts. The centre will shut its doors on 1 June 2026, with the remaining service responsibilities being taken over by an external provider. The restructuring is part of a global shift in the company’s customer-service model, which also affects sites in Sweden, Denmark and the United States.
The company stated that the changes are necessary to keep pace with evolving customer expectations and to align the business model with contemporary service-delivery requirements.
Eurofound (2026), H&M, Closure in Netherlands, factsheet number 204189, European Restructuring Monitor. Dublin, https://apps.eurofound.europa.eu/restructuring-events/detail/204189.