Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Just Eat Takeaway, a global online food delivery company originally founded as Thuisbezorgd, announced the reduction of 175 full-time positions at its Enschede office. The cuts primarily affect customer service and sales administration roles.
The restructuring is attributed to automation and developments in artificial intelligence, which have reduced the need for routine manual tasks. The decision, announced to staff during an internal meeting, is part of a broader effort to improve efficiency and secure long-term growth. Despite the layoffs, the company states that it remains committed to local employment, having recently opened a new office in Enschede.
Eurofound (2025), Just Eat Takeaway, Internal restructuring in Netherlands, factsheet number 203415, European Restructuring Monitor. Dublin, https://apps.eurofound.europa.eu/restructuring-events/detail/203415.