Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
ResultsCX Ireland, a customer service and experience company is to create 200 jobs by early 2025. This will bring the company's total employees in Ireland to 500 people.
The company has created 150 new jobs earlier in 2024 to bring its workforce to 300 people by the summer of 2024. A further 200 new roles will now be hired on top of this.
The new jobs are multilingual positions in Spanish, German and French.
ResultsCX Ireland acquired Zevas Communications in August 2023. The American multinational has its Irish headquarters in Cork.
Eurofound (2024), ResultsCX, Business expansion in Ireland, factsheet number 201462, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/201462.