The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
The job reductions will affect mainly the offices in Madrid and Barcelona, as well the workplaces in Asturias, Basque Country and canary Islands
Sector
Administrative Services Office Administrative, Office Support And Other Business Support Activities Activities Of Call Centres 82.20 - Activities Of Call Centres
603 jobs Number of planned job losses
Announcement Date
3 June 2024
Employment effect (start)
8 September 2024
Foreseen end date
Description
The Spanish customer service multinational company Konecta has announced an employment reduction file (ERE) affecting 602 employees in Spain. This job reduction will affect different workplaces, mainly the offices in Madrid and Barcelona, as well as the centres in Asturias, the Basque Country and the Canary Islands.
Workers’ representative unions have rejected the measure since turnover is increasing year on year, despite the fact that the company is unable to achieve the same “exceptional” profits as during the pandemic period.
In 2023, the company's revenues amounted to EUR 2,000 million euros and is present in 26 countries through over 200 headquarters, with a total employment of 130,000 people worldwide.
Eurofound (2024), Konecta, Internal restructuring in Spain, factsheet number 201258, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/201258.
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