Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Irish customer services company, Uniquely, is to create 100 new jobs over the next eighteen months in Dundalk, county Louth.
The new jobs will be based at the company’s customer engagement centre in Dundalk, county Louth. The company currently employs approximately 200 people in Ireland.
The company was founded in 2016 and works with other organisations, including well known banking and telecommunications companies, in the areas of customer engagement and satisfaction. The company was called SalesSense International and rebranded to 'Uniquely' in late 2023.
Eurofound (2023), Uniquely, Business expansion in Ireland, factsheet number 200839, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/200839.