Location of affected unit(s)
Information / Communication
Information Communication Services
61 - Telecommunications
New offshoring locations
India, Mauritius, Madagascar

643 jobs
Number of planned job losses
Job loss
Announcement Date
22 March 2023
Employment effect (start)
1 January 2024
Foreseen end date


As part of its "Lead The Future" plan, Orange Business Service, the Orange telecommunications group's subsidiary dedicated to businesses, in March 2023 announced plans to cut 643 jobs out of the 5,700 in the subsidiary's SCE department.

Management has indicated that Orange Business Service lost 18.8% compared with its previous financial year. The company would like to opt for a collective severance agreement rather than a voluntary redundancy plan. The works council and the CFE-CGC trade union are contesting the validity of this collective agreement, which is currently being approved by the regional directorates for the economy, employment, labour and education (DREETS), the Ministry of Labour's regional network. If the procedure is approved, the two organisations will challenge the project and request that it be classified as a job protection plan (PSE). S├ębastien Crozier, President of CFE-CGC Orange, is denouncing a so-called transformation whose only aim is to relocate the jobs of almost 700 people to countries such as India, Mauritius and Madagascar.

Orange Business Service has between 20,000 and 25,000 employees.



Eurofound (2023), Orange Business Services, Offshoring/Delocalisation in France, factsheet number 200630, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/200630.