Internal restructuring
Este; Cataluña; Barcelona
Location of affected unit(s)
Professional Services
Professional, Scientific And Technical Activities
Other Professional, Scientific And Technical Activities
74.90 - Other professional, scientific and technical activities n.e.c.

250 jobs
Number of planned job losses
Job loss
Announcement Date
10 March 2023
Employment effect (start)
3 April 2023
Foreseen end date
31 December 2023


Competence Call Center (CCC), which controls the contents of the social network Facebook, has reached a pre-agreement with the company employees' committee to offer up to 250 paid redundancies within the company’s adjustment plan. It is worth stressing that the company is currently under a temporary lay-off process (ERTE) affecting 680 people. According to the unions. It is quite possible that these 250 redundancies will be covered on a voluntary basis, so the number of people affected by the temporary lay-off process (680 people) would be reduced. 

The proposal agreed by the company and the unions foresees severance payments of 23 days per year worked. This adjustment process comes after the company was sanctioned by the Labour inspection for failing to comply with the law on the prevention of psycho-social risks.

A global restructuring plan has been announced for Facebook's parent company, Meta, in the ERM database. In 2022 the company announced 11,000 job cuts (Meta-2022-WO), and in 2023 an additional 10,000 job cuts (Meta-2023-WO). 



Eurofound (2023), Competence Call Center (CCC), Internal restructuring in Spain, factsheet number 108634, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/108634.