Internal restructuring
Location of affected unit(s)
Ireland and USA
Information / Communication
Computer Programming, Consultancy And Related Activities
Computer Programming, Consultancy And Related Activities
62 - Computer programming, consultancy and related activities

130 jobs
Number of planned job losses
Job loss
Announcement Date
14 November 2022
Employment effect (start)
1 September 2022
Foreseen end date


Irish tech company Intercom has announced plans to cut 130 (13%) jobs from it's global workforce. The planned restructuring is due to a slump in demand, rising cost pressures and inflated staff numbers due to an 'expansive' recruitment scheme over recent years. The Irish-founded software company plans to lay-off 39 employees in Ireland (amounting to 5% of its global workforce) and relocating 14 jobs from USA to Dublin, Ireland. Job cuts will target Human Resources and Marketing departments. 

A previous restructuring event has been recorded in the ERM Event database for Intercom In 2021, with a planned expansion of 150 jobs in Ireland (Intercom-2021-IE). 

Intercom was established in Dublin in 2011, currently employing 1000 people. It has offices in Dublin, San Francisco, Chicago, London and Sydney.



Eurofound (2022), Intercom, Internal restructuring in World, factsheet number 108157, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/108157.