Business expansion
Location of affected unit(s)
Electricity, Gas, Steam And Air Conditioning Supply
Electricity, Gas, Steam And Air Conditioning Supply
35 - Electricity, gas, steam and air conditioning supply

400 jobs
Number of planned job creations
Job creation
Announcement Date
13 December 2022
Employment effect (start)
13 December 2022
Foreseen end date
28 February 2023


MVM, a state-owned energy company, expands its customer service personnel by 30%, creating 400 new jobs. Both in-person customer services and call centres are involved in the expansion. The personnel will be enlarged in a three-phase process by the end of February 2023. The newly hired workforce will undergo a weeks-long training programme.

MVM holds a key position regarding both electricity and gas provision. The workload of customer services increased drastically in the second half of this year, due to the surging energy costs for business customers and the partial lifting of the energy price cap for many retail customers. The existing customer service system was unable to handle the surge in inquiries.

At the same time, the existing MVM employees say they are highly dissatisfied due to the unwillingness of the firm to renegotiate the existing wage agreement, despite the record-high inflation that made the existing agreement unsustainable. In November, the company trade union said they were ready to do anything to press their demands.


  • 13 December 2022: Index (index.hu)
  • 8 November 2022: Index (index.hu)
  • 23 November 2022: MVM Társaságcsoporti Szakszervezeti Szövetség (www.mvmtszsz.hu)


Eurofound (2022), MVM Energy, Business expansion in Hungary, factsheet number 108106, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/108106.