Business expansion
Lietuva; Vilniaus apskritis;
Location of affected unit(s)
Financial Services
Financial And Insurance Activities
Financial Service Activities, Except Insurance And Pension Funding
64.19 - Other monetary intermediation

100 jobs
Number of planned job creations
Job creation
Announcement Date
11 May 2022
Employment effect (start)
11 May 2022
Foreseen end date


Swedish capital credit management company Intrum Global Business Services is to create 100 new jobs at its services centre in Vilnius. The company has recently started implementing the ONE Intrum transformation programme, as a result of which the current Intrum Global Business Services Centre in Vilnius will become a Centre of Excellence for the entire group. According to the management, Intrum aims to switch from using multiple different debt management systems to a single and efficient group-wide system. The company is looking for project managers, process analysts, and data analysts. Currently, the centre in Vilnius employs 530 employees.

Intrum specialises in debt collection services; the company operates in 24 European countries and Latin America (Brazil). The centre in Vilnius was opened in 2014.

In total, the Intrum Group employs around 10,000 employees.

Previous business expansion was recorded in the ERM database in 2020, with 70 jobs created in Vilnius (Intrum Global Business Services-2020-LT).



Eurofound (2022), Intrum Global Business Services, Business expansion in Lithuania, factsheet number 106834, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/106834.