Type
Business expansion
Country
Croatia
Region
Hrvatska; Kontinentalna Hrvatska; Osječko-baranjska županija
Location of affected unit(s)
City of Osijek
Sector
Information / Communication
Information Communication Services
Telecommunications
61.2 - Wireless telecommunications activities

70 jobs
Number of planned job creations
Job creation
Announcement Date
12 April 2022
Employment effect (start)
15 April 2022
Foreseen end date
15 May 2022

Description

A1 Hrvatska, the internet and telephone provider, has opened a new call centre in City of Osijek employing 70 new workers. The reason for such call-centre is to provide better and faster service to local population and to strengthen its position in eastern Croatia. A1 Croatia has invested in arranging an additional 600 square meters of modern and functional office space, which completes the working space in Eurodom to about 1,000 square meters.

Most of new employees have to undergo education and training. The company is fully aware that those working in the call-centre are its mirror and therefore it has continuously invested in their education and digital tools in order to do the job to the satisfaction of customers. 

A1 Hrvatska employs over 1800 employees in Croatia. With these new employments, Osijek becomes the second largest A1 business centre after Zagreb. 


Sources

Citation

Eurofound (2022), A1 Hrvatska, Business expansion in Croatia, factsheet number 106751, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/106751.