Restructuring events
European Restructuring Monitor (ERM)
The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
A1 Hrvatska, the internet and telephone provider, has opened a new call centre in City of Osijek employing 70 new workers. The reason for such call-centre is to provide better and faster service to local population and to strengthen its position in eastern Croatia. A1 Croatia has invested in arranging an additional 600 square meters of modern and functional office space, which completes the working space in Eurodom to about 1,000 square meters.
Most of new employees have to undergo education and training. The company is fully aware that those working in the call-centre are its mirror and therefore it has continuously invested in their education and digital tools in order to do the job to the satisfaction of customers.
A1 Hrvatska employs over 1800 employees in Croatia. With these new employments, Osijek becomes the second largest A1 business centre after Zagreb.
Eurofound (2022), A1 Hrvatska, Business expansion in Croatia, factsheet number 106751, European Restructuring Monitor. Dublin, https://apps.eurofound.europa.eu/restructuring-events/detail/106751.