Business expansion
Location of affected unit(s)
Cork, Dublin and Mayo
Information / Communication
Computer Programming, Consultancy And Related Activities
Computer Programming, Consultancy And Related Activities
62.09 - Other information technology and computer service activities

300 jobs
Number of planned job creations
Job creation
Announcement Date
15 February 2022
Employment effect (start)
1 February 2022
Foreseen end date
31 December 2022


Customer experience multinational Telus International is to create 300 new jobs in Cork, Dublin, and Mayo. The company, which is headquartered in Canada, provides customer experience, technical support, and sales operations solutions to a range of companies. New roles will be in customer and technical support, shared services, cloud infrastructure and business intelligence analytics. Recruitment process has already begun, and all the roles are expected to be filled in 2022. New jobs will have on-site, remote and hybrid working options.

The company has also announced that it will invest €2 million in its Irish facilities. Currently, Telus International employs 2,000 people in Ireland.



Eurofound (2022), Telus International, Business expansion in Ireland, factsheet number 106338, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/106338.