Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
The Moroccan call centre group Intelcia has announced the recruitment of 300 employees between now and the end of the year. The new jobs include 110 sales staff and technicians for its site in Dreux (Eure-et-Loir) where are working already 650 employees. The positions available are mainly permanent contracts. These hirings are part of the strengthening of the group's capacity to support its customers in their respective activities.
Intelcia has 7 operational centres in France since 2011 and has 2,200 employees. The French section intends to increase its workforce to 2,500 by the end of 2021.
Eurofound (2021), Intelcia, Business expansion in France, factsheet number 105607, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/105607.