Internal restructuring
Location of affected unit(s)
Barcelona, Málaga, Mallorca, Valencia and Tenerife
Administrative Services
Office Administrative, Office Support And Other Business Support Activities
Business Support Service Activities N.E.C.
82.99 - Other business support service activities n.e.c.

501 jobs
Number of planned job losses
Job loss
Announcement Date
10 June 2021
Employment effect (start)
Foreseen end date
31 December 2021


Webhelp, the Paris-based multinational customer service company, has announced an employment adjustment plan in Spain that will affect 501 workers out of a workforce of more than 5,000. Most of affected employees (400) are located in Barcelona offices.

The company claims that the plan is necessary to adjust the workforce to the projects it is working on, although it will try to relocate as many of the affected employees as possible before the end of the year.

The company, founded in 2020, closed that year with revenues of more than €1.6 billion. Its clients include Vodafone, Valentino and La Redoute.



Eurofound (2021), Webhelp, Internal restructuring in Spain, factsheet number 105051, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/105051.