Business expansion
Southern and Eastern; Dublin;
Location of affected unit(s)
Information / Communication
Computer Programming, Consultancy And Related Activities
Computer Programming, Consultancy And Related Activities
62 - Computer programming, consultancy and related activities

300 jobs
Number of planned job creations
Job creation
Announcement Date
7 April 2021
Employment effect (start)
Foreseen end date


Software firm ServiceNow will create 300 jobs at its Dublin office over the next three years. The job creation is part of its business expansion plan in Europe, the Middle East and Africa. The new jobs cover areas such as cloud, research and development, product and digital. There will also be roles across marketing, finance, legal, procurement and other corporate functions.

As of April 2021, it is not clear when the employment effect will take place. 

ServiceNow currently employs 100 people at the Dublin office which was opened in 2018. Initially just 30 jobs were created in cloud operations, engineering and legal roles.



Eurofound (2021), ServiceNow, Business expansion in Ireland, factsheet number 104722, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/104722.