The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
Adminstrative / Support Services 82 - Office administrative, office support and other business support activities 82.9 - Business support service activities n.e.c. 82.9 - Business support service activities n.e.c.
1,000 jobs Number of planned job creations
Announcement Date
11 October 2020
Employment effect (start)
Foreseen end date
1 April 2021
Description
U.S.-based multinational SITEL Group, a leading provider of third party business services, has announced plans to invest in Greece, setting up a business outsourcing centre in Athens. This will create 1,000 new jobs. Sitel provides a variety of services, such as call centres, integrated digital solutions for businesses through Sitel-owned TSC, training and staff training services through Learning Tribes, technology support services through Sitel Technical Support, data analysis services, so that businesses get a complete picture of their customers' profiles through Sitel Insights. The facility should be operational in the first quarter of 2020
Eurofound (2020), Sitel Athens, Business expansion in Greece, factsheet number 103869, European Restructuring Monitor. Dublin, https://apps.eurofound.europa.eu/restructuring-events/detail/103869.
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