The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
Adminstrative / Support Services 82 - Office administrative, office support and other business support activities 82.2 - Activities of call centres 82.20 - Activities of call centres
200 jobs Number of planned job creations
Announcement Date
16 December 2020
Employment effect (start)
16 December 2020
Foreseen end date
Description
Sensée, the British outsourced contact services firm, has announced that it is creating 200 customer contact advisor jobs across the UK. Recruitment for the permanent full- and part-time roles has already started.
The chief operating officer of Sensée said that the demand for customer services continued to rise and added that homeworking enabled their employees to work flexibly and 'enjoy work-life balance benefits'.
Sensée was founded in London in 2004 and specialises in providing customer contact services via homeworking. Its clients include several government departments and large companies, such as Allianz and Bupa.
Eurofound (2020), Sensée, Business expansion in United Kingdom, factsheet number 102950, European Restructuring Monitor. Dublin, https://apps.eurofound.europa.eu/restructuring-events/detail/102950.