Business expansion
United Kingdom
Location of affected unit(s)
London, Birmingham and other locations
Transportation / Storage
Warehousing And Support Activities For Transportation, Postal And Courier Activities
Postal And Courier Activities
53.2 - Other postal and courier activities

1,000 jobs
Number of planned job creations
Job creation
Announcement Date
9 December 2020
Employment effect (start)
Foreseen end date


Just Eat (UK), the UK subsidiary of the global food delivery platform, has announced that it will create 1,000 new courier jobs across the country, starting in central London and Birmingham.

The newly created jobs include full-time, part-time and zero-hours roles. The company is also introducing a new model of employment, offering the newly recruited couriers fixed hourly wages, holiday and sick pay, paid parental leave and pension contributions. However, couriers will be employed by the Randstad agency, rather than by Just Eat directly.

A representative of the GMB trade union welcomed the introduction of the new employment model and called on other gig economy platforms to “respect and protect their workers.”

Just Eat operates in the UK, Denmark, France, Italy, Ireland, Norway, Spain and Switzerland, Canada, Australia and New Zealand. In the UK it currently employs 1,500 people. 



Eurofound (2020), Just Eat UK, Business expansion in United Kingdom, factsheet number 102902, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/102902.