Internal restructuring
United Kingdom
Location of affected unit(s)
London and Bracknell
Professional Services
Professional Services And Management Consultancy
Activities Of Head Offices; Management Consultancy Activities
70.10 - Activities of head offices

1,500 jobs
Number of planned job losses
Job loss
Announcement Date
4 November 2020
Employment effect (start)
Foreseen end date


The John Lewis Partnership (JLP), the British retailer, has announced it will cut 1,500 back office jobs, almost a third of jobs, at its head offices in London and Bracknell by April 2021. The restructuring is part of a five-year cost-saving plan, designed to deal with the effects of the COVID-19 pandemic.

The company said the job cuts will remove duplication across its brands and save GBP 50 million (€55 million as at 19 November 2020). The current wave of restructuring follows the closure of department stores and supermarkets, announced in summer 2020, which put over 1,300 jobs at risk of redundancy.

The John Lewis Partnership operates John Lewis & Partners department stores, Waitrose & Partners supermarkets, banking and financial services, and other retail-related activities. The company employed about 84,000 people before the start of the pandemic.



Eurofound (2020), John Lewis Partnership, Internal restructuring in United Kingdom, factsheet number 102574, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/102574.