Internal restructuring
United Kingdom
Location of affected unit(s)
Hotel / Restaurants
Accommodation And Food Service Activities
Food And Beverage Service Activities
56.3 - Beverage serving activities

1,650 jobs
Number of planned job losses
Job loss
Announcement Date
3 September 2020
Employment effect (start)
Foreseen end date


Costa Coffee, the UK-based multinational coffee shop chain, has announced that it will cut 1650 jobs, 10 per cent of its workforce across the UK in response to the reduction in sales caused by the coronavirus pandemic. The job cuts will affect the assistant store manager role across the company’s outlets.

Costa Coffee’s managing director said the company has taken the difficult decision to make redundancies “to protect” the business and as many jobs as possible “for future growth.”

Costa Coffee, which is owned by Coca Cola, operates the largest network of coffee shops in Britain. Globally, the chain has 3,401 stores in 31 countries, with over 18,000 employees.



Eurofound (2020), Costa Coffee, Internal restructuring in United Kingdom, factsheet number 101948, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/101948.