Business expansion
United Kingdom
Location of affected unit(s)
Retail Trade, Except Of Motor Vehicles And Motorcycles
Retail Sale Via Stalls And Markets Or Other
47.91 - Retail sale via mail order houses or via Internet

16,000 jobs
Number of planned job creations
Job creation
Announcement Date
24 August 2020
Employment effect (start)
Foreseen end date


Tesco, the British supermarket chain has announced that it will create 16,000 permanent positions across the UK, in response to the increased demand for online grocery shopping in the wake of the COVID-19 pandemic. The new positions include 10,000 permanent ‘pickers’, who collect customers’ online orders, 3,000 drivers who deliver these orders and other roles in stores and distribution centres . The new jobs will be first offered to staff working on temporary contracts, who had joined the company since the start of the pandemic, and the remaining vacancies will be advertised externally.

The chief executive officer of Tesco UK and Republic of Ireland said the new roles will enable the company to 'continue to meet online demand for the long term'.

Tesco is the UK’s largest supermarket chain by market share. According to a statement by the company, online sales accounted for 16% of its total sales, compared to 9% before the pandemic.



Eurofound (2020), Tesco, Business expansion in United Kingdom, factsheet number 101935, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/101935.