Internal restructuring
United Kingdom
Location of affected unit(s)
Financial Services
Financial And Insurance Activities
Financial Service Activities, Except Insurance And Pension Funding
64.1 - Monetary intermediation

550 jobs
Number of planned job losses
Job loss
Announcement Date
12 August 2020
Employment effect (start)
Foreseen end date


NatWest Group, the British banking and insurance holding company, has announced that it will cut 550 jobs in its Royal Bank of Scotland and NatWest branches across Great Britain and in its ‘premier banking’ arm. The cuts will affect branch manager, premier banking manager and personal banker roles. A statement by the bank said the job cuts would be made through voluntary redundancies.

The group said the restructuring was motivated by the “rising customer demand” for online banking since March, when banks introduced shorter opening hours or closed temporarily due to the coronavirus crisis.

An officer of the trade union Unite warned that the banks should not introduce austerity measures on their employees who had “risen to the challenge that the pandemic created.”

The NatWest Group includes NatWest (National Westminster) Bank, the Royal Bank of Scotland and Ulster Bank. Earlier in 2020 the Royal Bank of Scotland Group was re-named NatWest Group.



Eurofound (2020), NatWest Group, Internal restructuring in United Kingdom, factsheet number 101919, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/101919.