Internal restructuring
Location of affected unit(s)
UK + Other countries
Retail Trade, Except Of Motor Vehicles And Motorcycles
Retail Sale In Non-Specialised Stores
47.19 - Other retail sale in non-specialised stores

7,000 jobs
Number of planned job losses
Job loss
Announcement Date
18 August 2020
Employment effect (start)
19 August 2020
Foreseen end date
30 November 2020


Marks and Spencer, the UK-based multinational retailer specialising in clothing, home and food products, has announced that it will cut 7,000 jobs worldwide over the next three months (about 9% of the total workforce). On this total, 950 job cuts will affect head office jobs in London and store management jobs across the UK (950 jobs cut).  According to management, these staff reductions will take place mainly on a voluntary basis or through early retirements. The clothing food and homewares retailer revealed the damage to trade that has been inflicted by the pandemic of COVID-19. Compared to last year's, sales of clothing and homewares made through its shops decreased by 48% in the past eight weeks. The chief executive said existing restructuring plans had been accelerated in the wake of the Covid-19 pandemic.

A former worldwide reorganisation entailing 2,100 job cuts was announced in November 2016.



Eurofound (2020), Marks and Spencer, Internal restructuring in World, factsheet number 101522, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/101522.