Business expansion
United Kingdom
London; Outer London; Outer London - West and North West
Location of affected unit(s)
Retail Trade, Except Of Motor Vehicles And Motorcycles
Retail Sale Via Stalls And Markets Or Other
47.91 - Retail sale via mail order houses or via Internet

800 jobs
Number of planned job creations
Job creation
Announcement Date
29 June 2020
Employment effect (start)
1 December 2020
Foreseen end date


Waitrose, the British supermarket chain has announced it will open a new Waitrose.com fulfilment centre in west London in late 2020, creating 800 jobs.

A statement by Waitrose said the new fulfilment centre would increase the availability of online delivery for customers in London. The executive director of Waitrose declared that online expansion plans had been brought forward to meet the increased demand for online grocery shopping in the wake of the COVID-19 pandemic.

Waitrose.com orders are delivered to customers from a network of Waitrose shops across the UK. However, to meet high demand in densely populated London, Waitrose has a number of dedicated online fulfilment centres in and around the capital. The new fulfilment centre will be operated by Wincanton, the British logistics company.

Waitrose is owned by the John Lewis Partnership, which operates John Lewis & Partners department stores, Waitrose & Partners supermarkets, banking and financial services, and other retail-related activities.



Eurofound (2020), Waitrose, Business expansion in United Kingdom, factsheet number 101393, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/101393.