Business expansion
Location of affected unit(s)
Lisboa, Porto, Castelo Branco, Coimbra and Caldas da Rainha
Administrative Services
Office Administrative, Office Support And Other Business Support Activities
Activities Of Call Centres
82.20 - Activities of call centres

500 jobs
Number of planned job creations
Job creation
Announcement Date
28 July 2020
Employment effect (start)
28 July 2020
Foreseen end date
31 December 2020


Intelcia Portugal, a Portuguese outsourcing company from the Altice Portugal Group, will recruit 500 workers by the end of 2020 to integrate its operations at national level. The new employees will integrate projects in Portuguese, French, English, Italian, German and Castilian, in different sectors of activity. Out of the new 500 employees, 50 will occupy leadership positions such as team leaders and operations coordinators.

Intelcia is a company with presence in Europe (France, Portugal), Africa (Morocco, Egypt, Cameroon, Ivory Coast, Senegal, Mauritius, Madagascar, Kenya and South Africa), North America (United States of America), Latin America (Colombia, Guyana) and the Caribbean (Dominican Republic, Jamaica).

Currently, the company has 2,400 workers and offices located in Lisbon, Porto, Castelo Branco, Coimbra and Caldas da Rainha.



Eurofound (2020), Intelcia Portugal , Business expansion in Portugal, factsheet number 101323, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/101323.