Type
Internal restructuring
Country
Portugal
Region
Continente; Lisboa; Grande Lisboa
Location of affected unit(s)
Lisboa
Sector
Administrative Services
Office Administrative, Office Support And Other Business Support Activities
Activities Of Call Centres
82.20 - Activities of call centres

160 jobs
Number of planned job losses
Job loss
Announcement Date
15 June 2020
Employment effect (start)
15 June 2020
Foreseen end date

Description

UBER, a multinational company specialising in transport and home delivery, dismisses 160 workers from its call center in Lisbon, which provides customer service in different parts of the world. The decision was communicated by videoconference, as it had occurred in other countries. The workers covered by the dismissal are from different nationalities and correspond to 42% of Uber workers in the city.

The main reason given by the company's management is the impact of COVID-19 and its unpredictability. The company states that the company is in a restructuring process, concentrating its efforts on the main mobility and delivery platforms.


Sources

Citation

Eurofound (2020), Uber, Internal restructuring in Portugal, factsheet number 101067, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/101067.