United Kingdom
Location of affected unit(s)
Retail Trade, Except Of Motor Vehicles And Motorcycles
Retail Sale Of Other Household Equipment In Specialised Stores
47.54 - Retail sale of electrical household appliances in specialised stores

900 - 2,400 jobs
Number of planned job losses
Job loss
Announcement Date
30 March 2020
Employment effect (start)
30 March 2020
Foreseen end date


BrightHouse, the UK-based rent-to-own retailer has made 900 workers redundant with immediate effect and without consultation, after the company had entered administration.

According to a statement by the administrators, 800 employees continue to work and 500 workers are on temporary paid leave under the UK government’s Coronavirus Job Retention Scheme. A restructuring expert said that the COVID-19 pandemic and the closure of all ‘non-essential’ shops in the UK had exacerbated the financial difficulties faced by the company.

Unions criticised the company's administrators for not using the furlough scheme to protect workers for at least three months.

BrightHouse specialises in selling household goods, such as washing machines and furniture through repayment plans, which means that customers ‘rent’ the goods until they have paid the full price in weekly payments. The company has 240 shops across the UK.



Eurofound (2020), BrightHouse, Bankruptcy in United Kingdom, factsheet number 100232, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/100232.